Innovax Systems Pte Ltd

Innovax Systems is a leading provider of systems development and integration of end to end integrated Contact Center solutions and Web-based applications. Headquartered in Singapore, Innovax Systems has offices and partners throughout Asia. Innovax System's solutions include computer telephony integration (CTI), Multi-channel contact center management, customer relationship management (CRM), e-procurement, backend enterprise system integration and mobile internet platform solutions. Established in 1998, Innovax System's list of customers includes government departments and Fortune 500 organizations in the Asia Pacific region.

History

2008		Developed Ops Central Contact Centre Suite for Pacific Internet
2007		Installation of Ops Central Contact Centre Suite in Power Seraya
2006		Innofax services goes "hosted"
		Connect Centre & Verizon Business wins Gold Awards for Best Outsource Contact Centre and Best Contact Centre under 50 seats respectively with Innovax OpsCentral technology
2005		JV to set up Connect Centre : a call center in Singapore Women's Prison
2004		MCI Asia wins Best Regional Call Centre Award with Innovax OpsCentral technology
2003		Achieved ISO9001 status
		Innofax launched: Web-based fax management system
2002		JV with Kyocera Communications Japan to form Kyocera Communications Asia Pacific
2001		Multi-channel OpsCentral Contact Centre Suite launched
2000		Investment from 2G Capital
		Web-based CallFront Call Centre System developed
1999		Callfront Call Centre System developed
1998		Founding of Innovax Systems